Returns & Exchanges
At BORN, we stand by the quality of our performance gear and offer a 30-day hassle-free return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you have the best equipment for your journey.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original box or any secure mailing bag, ensuring all original tags and labels are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing